Refund Policy

Last updated: September 7, 2025

Thank you for using BG Remover Pro. Our goal is to provide a reliable and high-quality service. This policy outlines the terms regarding refunds for our services.

1. Free Services

Our core background removal tool is provided to all users completely free of charge. As there is no payment required to use this service, there are no refunds applicable. You can use the free service as much as you like without any cost.

2. Future Premium Services

We may introduce paid premium services in the future, such as subscriptions, bulk processing credits, or API access. The following policy will apply to any such paid services.

We offer a 7-day money-back guarantee for all new purchases of our premium services. If you are not satisfied with the service for any reason, you can request a full refund within 7 days of your first payment.

3. When a Refund May Be Issued

A refund within the 7-day period may be issued under the following conditions:

  • You are experiencing technical issues with the premium service that we are unable to resolve in a timely manner.
  • The service you purchased is not functioning as described on our website.
  • You made an accidental purchase and have not used the premium service (e.g., have not used any processing credits).

4. How to Request a Refund

To request a refund, please contact our support team via our contact page or by emailing us directly at support@bgremoverpro.com (Note: Please replace with your actual support email).

In your request, please include the email address you used for the purchase and a brief explanation of why you are requesting a refund. Our team will review your request and process it within 3-5 business days.

5. After 7 Days

Refund requests made after the 7-day money-back guarantee period will be reviewed on a case-by-case basis but are generally not granted. For subscription services, you can cancel your subscription at any time to avoid future charges, but payments already made for the current billing period will not be refunded.

Contact Us

If you have any questions about our Refund Policy, please feel free to contact us.